PRIMARY FUNCTION:  Provides maintenance and repair services to all computer hardware and computer hardware peripherals in the division.  

KNOWLEDGE, SKILLS, AND ABILITIES:

General knowledge of the operation, uses and capabilities of computer hardware and software; general knowledge of TCP/IP networks and Microsoft Active Directory; thorough knowledge of methods and techniques used to maintain and repair computer hardware and software; thorough knowledge of Microsoft Windows, HTML, G Suite, and Microsoft Office; thorough knowledge of the hazards of the work and of necessary safety precautions; ability to understand and carry out written and oral instructions; ability to read and understand maintenance manuals and to work from sketches, drawings and diagrams; ability to establish and maintain effective working relationships with associates.

EDUCATION AND EXPERIENCE:

Any combination of education and experience equivalent to graduation from high school and considerable experience in the maintenance and repair of computer hardware and software.

QUALIFICATIONS:

• Be A+ Certified or be able to obtain A+ certification within two years of employment in the capacity as a technician.
• Have a general understanding of Windows 7, 10 and 11 operating systems.
• Have a general knowledge of Microsoft networks.
• Know the basics of terminating and installing different types of cables and wall mounts for network operation.
• Have basic computer programming skills to trace faulty operation of computer programs.
• Have the communication skills to work with hardware and software vendors as well as hardware and software technical support personnel in order to resolve computer problems.
• Have the personal human relations skills to work with division personnel in addressing technology problems.

REPORTS TO:  Director of Technology

PERFORMANCE RESPONSIBILITIES:

• Set up, configure and maintain PC's and Mac’s for stand-alone and network operation.
• Set up simple network printing using IP printing services.
• Install appropriate user software and peripheral operation software for computers.
• Setup and provide basic troubleshooting to peripherals and third party devices connected to our computers and network systems.
• Perform various computer upgrade tasks such as adding RAM, adding DVD-ROM drives, upgrading motherboards and upgrading other electronic components attached to the motherboard of the computer.
• Perform appropriate troubleshooting techniques in an attempt to determine hardware and software problems.
• Differentiate between hardware and software problems in troubleshooting.
• Perform simple network troubleshooting tasks on division computers and servers.
• Perform simple network operations such as adding and deleting users as well as setting up simple configurations.
• Use human resources, Internet bulletin boards, software packages and technical websites to find answers to various network, software and hardware problems.
• Develop, maintain and administer preventive maintenance plans for the Division’s computers.
• Perform other duties as directed by the division’s Technology Director.

TERMS OF EMPLOYMENT:

Hours Monday – Friday, 8:30am-4:30pm, 1 hour lunch.  Salary to be established by the Board.

• Blue Cross Blue Shield health insurance coverage available.
• Paid vacation, holidays, and sick leave.
• Illinois Municipal Retirement Fund (IMRF), Employee contributes 4.5% of earnings; the County contributes 6.77%.  10 years vested.  
• $200.00 fitness reimbursement per year.
• Vision and dental insurance coverage available.

To apply, please email Adams County Employment Application and resume to hr@adamscountyil.gov.